Specialist, GSC Import & Export

Specialist, GSC Import & Export

Location: Mumbai

At dsm-firmenich we strive to achieve a world where you don’t have to choose between taste, texture, or health - and can enjoy it all. Our innovative ingredients, expertise, and solutions bridge the gap between the delicious, the nutritious, and the sustainable.

In this role, you will collaborate with internal stakeholders, external partners, and service providers to deliver efficient, high‑quality, and compliant logistics performance.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your Key Responsibilities:

Ensure timely and right‑first‑time customs clearance of inbound shipments; proactively communicate delivery status, risks, and mitigation plans to stakeholders.
Perform accurate and timely SAP Goods Receipt postings to support customer satisfaction and material availability.
Ensure all Customs Brokers and Transport Service Providers operate safely and comply with dsm-firmenich Quality, Compliance, and Business standards.
Review, develop, monitor, and enforce robust Service Level Agreements (SLAs) with logistics partners. Engage internal and external stakeholders to align on operational priorities and deliverables.
Develop and maintain logistics reports, KPIs, and documentation, including SOPs, ensuring effective implementation and adherence. Initiate and manage continuous improvement projects related to service, efficiency, and cost optimization.
Process vendor commercial invoices (Accounts Payable) in a timely manner and perform monthly/quarterly reconciliations with service providers.

We Bring

A global, diverse, and inclusive working environment.
Opportunities to grow in a highly dynamic and multicultural organization.
A fair, competitive, and market-aligned compensation package.

You Bring

2–4 years’ experience in international or cross‑border logistics.
Bachelor’s Degree.
Professional certifications in Dangerous Goods regulations (IATA, IMDG) preferred.
Strong knowledge of international logistics processes and Incoterms.
Experience with Letter of Credit transactions is an advantage.
Working knowledge of SAP Shipping & Transportation module preferred.

About dsm-firmenich:

At dsm-firmenich, we don’t just meet expectations – we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere. And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future. Because real progress only happens when we go beyond, together.

Our application process:

Interested in this position? Please apply on-line by uploading your resume in English via our career portal (www. dsm-firmenich.com/careers).For further information, please contact Kanika Maloo, Talent Acquisition Partner (kanika.maloo@dsm-firmenich.com).

Inclusion, belonging and equal opportunity statement:

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve. We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.