Senior Sales Coordinator EMEA (m/f/d)

You support Account Managers across EMEA by handling administrative and business documentation for key customers. You prepare and maintain commercial documents, ensure accuracy, coordinate internally, and communicate with dsm-firmenich customers. The role excludes selling, focusing solely on administrative, documentation, and coordination tasks that aid the sales team each day.

Your key responsibilities:

Collaboration with dsm Account Managers in targeting key accounts; complex support to account managers and customers with regard to customer relationship management
Developing internal and external relationships in order to obtain relevant information and subsequently communicate to internal regional team
Administrative and documentation duties - e-mails, requests, complaints, inquiries for account managers and from key customers
Working with various dsm-firmenich tools (SAP, CRM, clients’ internal platforms)
Cooperation with various internal teams and departments.

We offer:

Empowerment to make meaningful contributions while upholding ethical standards.
Recognition and celebration of your efforts and accomplishments.
Opportunities for growth and advancement for those who embrace innovation and take initiative.
Opportunity to build a career making a significant impact on billions of lives, with the freedom to shape your own path.
Responsibility and accountability in living company values and driving sustainable solutions.
Supportive environment where individuals are empowered to progress and contribute to meaningful change.

You bring:

Bachelor’s degree in business/marketing field or science/technology required; food science degree preferred.
At least 3 years of related experience in sales, sales support, or marketing.
Advanced/Intermediate English - at least at B2 level.

Ability to be comfortable in working independently and confident in making decisions as it relates to obtaining information for customer requests.
Excellent computer skills including MS Office (Word, Excel, Powerpoint and Outlook), experience with SAP would be an asset.
Demonstrated experience in effectively communicating with various individuals at all functional levels within an organization to meet customer needs and support sales

About dsm-firmenich
At dsm-firmenich, we don’t just meet expectations – we go beyond them.
Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.

Because real progress only happens when we go beyond, together.

Inclusion, belonging and equal opportunity statement
At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement
We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.