Senior Sales Account Coordinator

Become a key player in our Sales team as a Sales Account Coordinator for our Taste Business. Support Account Managers with customer relationship management, handle key accounts, and ensure smooth communication with internal and external stakeholders. Dive into administrative tasks and help shape our success.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated. 

Your key responsibilities

• Manage day to day client requests, including sampling and documentation; assist in scheduling client meetings and preparing client presentations
• Update customer portals for specific customers & distributors 
• check on-going projects, create follow-up Action Reports, and follow up project progress
• generate pricing requests and prepare offers for customers
• add customer master data in SAP & other systems.
• Reporting and commercial Conditions Support 

We bring

• A firm belief that working together with our customers is the key to achieving great things;
• A culture that prioritizes safety and well-being, both physically and mentally.
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;
• A flexible work environment that empowers people to take accountability for their work and own the outcome;
• An eagerness to be one team and learn from each other to bring progress to life and create a better future; 
• Barrier-free communities where every employee is equally valued and respected – regardless of their background, beliefs, or identity.

You bring

• A bachelor’s degree in business, administration, or a related field (or equivalent work experience).
• Experience in sales support, administration, or customer service, preferably in the Pharma or B2B segment.
• Proficiency in tools like SAP, CRM systems, and Microsoft Office Suite.
• Strong organizational and multitasking skills with attention to detail and accuracy.
• Excellent communication skills, both written and spoken, in English (other languages are a plus).
• A proactive, customer-focused mindset with the ability to handle tasks independently and collaboratively.