Senior Expert Logistics Ops GES ESO

Location- Hyderabad

Job model – Hybrid

Purpose of the job

We are looking for a proactive and customer-focused Data Scientist to support logistics operations and enhance the customer experience through advanced track and trace analytics. This role will focus on integrating and analyzing shipment data from TransVoyant’s platform and external logistics service providers (LSPs) to ensure accurate, timely, and actionable visibility into supply chain movements.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Cusotmers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authencity is celebrated.

Key Responsibilities

Develop and maintain data models and analytics to support real-time shipment tracking and traceability.
Integrate and harmonize data from TransVoyant and third-party LSP platforms (e.g., carriers, freight forwarders, 3PLs).
Identify and resolve data gaps or inconsistencies that impact shipment visibility and customer experience.
Collaborate with logistics operations, customer service, and business units’ teams to define KPIs and improve logistics track & trace workflows.
Build predictive reports and dashboards to anticipate delays, disruptions, or exceptions in the supply chain.
Create dashboards and visualizations to communicate shipment status, trends, and performance metrics.Support root cause analysis and continuous improvement initiatives related to logistics performance.

We bring

The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose
A flexible work environment that empowers people to take accountability for their work and own the outcome
An eagerness to be one team and learn from each other to bring progress to life and create a better future
Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity
A culture that prioritizes safety and well-being, both physically and mentally
A space to grow by encouraging and supporting curiosity and an open mindset

You bring

Bachelor’s or Master’s degree in Data Science, Supply Chain Management, Computer Science, or a related field.5+ years of experience in data science or analytics roles, preferably in logistics or transportation.Strong knowledge of shipment tracking systems, EDI/API integrations, and logistics data standards.
Proficiency in Python, SQL, and data visualization tools (e.g., Power BI, Tableau).Experience working with real-time or near-real-time data streams.
Excellent problem-solving skills and a customer-centric mindset.Experience with real-time data processing and streaming technologies
Comfortable using Microsoft Excel to analyze and summarize data, including graphs, charts, formulas, functions, solvers, and regression analysis.
Ability to work in a fast-paced environment while managing multiple projects/priorities simultaneously.Excellent attention to detail, problem-solving, organizational and prioritization skills,
Strong communication skills to collaborate effectively with cross-functional teams and present findings to both technical and non-technical audiences.Knowledge of supply chain, transportation and logistics operations is a plus.Familiarity with platforms such as TransVoyant, FourKites, Project44, or similar Logistics Service Providers visibility tools.Experience with machine learning models for ETA prediction or anomaly detection.Understanding of global transportation modes (ocean, air, road, rail) and logistics operations

The application process

Interested in this position? Please apply on-line by uploading your resume in English via our career portal. For further information, please contact Kubra Ali Khan, Talent Acquisition (kubra.ali-khan@dsm-firmenich.com)

Equal Opportunities Commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there's a place for everyone at dsm-firmenich.

As a committed equal opportunity employer, we ensure our recruitment practices are inclusive and fair. We encourage the recruitment of a diverse worforce, representative of the communities in which we work, by using inclusive language, diverse interview panels, diversified sourcing strategies. Selection is based on qualifications, competency, experience, performance history and fit with the team to advance fair and equitable opportunity.

Employment decisions are based upon job-related reasons regardless of an applicant's race, color, ethnicity,national origin, religion, gender, gender identity or expression, sexual orientation, age, disability, backgrounds ,genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process.Should you need assistance , and are comfortable to share this, please let us know.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

Agency Statement

Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar