Senior Account Manager, GCB

Job Title: Senior Account Manager, GCB

City, Country: Shanghai, China

As a Senior Account Manager for one of our biggest global FMCG clients, you will be at the forefront of driving strategic growth for the Homecare business in China. You will lead the development and execution of a growth account plan that aligns with our global Homecare strategy, shaping go-to-market pathways and strengthening long-term client relationships.

In this role, you will collaborate with Fragrance Developlment, Perfumers, Marketing, Consumer Research, Technical and Sensory teams to deliver innovative, consumer-centric fragrance solutions that create impact for our customer and unlock new opportunities for growth.

Your key responsibilities

Assume lead role for all Homecare activities in China for this key customer
Develop & implement strategic growth plan, sales forecasts, and budget for the account
P&L management and reporting taking corrective actions when necessary to deliver KPIs
Build and nurture relationships with key stakeholders
Defend existing business and proactively generate new business growth opportunities
Line management and coaching of Sales Coordinator

We offer

An opportunity to collaborate with world-class creative experts in Perfumery
A rich history and a promising future of bold scientific innovation and passionate creation with our customers;
A culture that prioritizes safety and well-being, both physically and mentally;
A work environment that empowers people to take accountability for their work and own the outcome;
A space to grow by encouraging and supporting curiosity and an open mindset;
A company where sustainability is much more than a claim and is core to our strategy and purpose;
An eagerness to be one team and learn from each other to bring progress to life and create a better future

You bring

Fluent verbal and written English
Bachelor’s degree in Business, Marketing, Chemistry, or related field.
Minimum 8 years of experience in account management role preferably within fragrance or FMCG industry
Ability to energize and lead a cross-functional team around a project
Ability to build and maintain trust-based relationships
Strong negotiation, communication, and stakeholder management skills
Competence in developing and delivering compelling presentations
Track record of business growth and ability to identify and create new business opportunities
Understanding of FMCG brands, market & consumer dynamics in China
Knowledge of consumer research testing methodologies is advantageous
Willingness to travel across China

About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.

Because real progress only happens when we go beyond, together.

Inclusion, belonging and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.