Performance Solutions Sales Manager
Job title – Performance Solutions Sales Manager
Location – Hanoi or Ho Chi Minh City, Vietnam
Job model – Hybrid
The Performance Solutions Sales Manager is responsible for development and management of designated accounts including finished product and feed additive formulation and quotation, technical support, specific production management and liaison with operations staff regarding customer supply. This position will support our Animal Nutrition & Health business.
At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.
Your key responsibilities
- Managing Accounts: Establish strong customer relationships, while developing commercial opportunities and value propositions. Develop and maintain key account plans for assigned customers. Maintaining account plans and opportunity development through CRM. Setting sales forecasts and budget for assigned accounts. Commercial management and responsibility for customer quotations, pricing and submission of tenders.
- Coordinate formulation briefings, development and customer acceptance and approval. Responsible for filing of formulation and technical information/reports in accordance with existing quality system requirements.
- Co-operation and liaison with other stakeholders, e.g.: Logistics, Customer Service, Credit Management to ensure prompt and optimal service to customers (processing of orders, deliveries, debt collections).
- Market Knowledge and Insights: Keep abreast of product and technical developments within the industry, e.g.: competitor product launches, product applications, etc. Attendance at Industry events may be required, involving stakeholder engagement with customers.
- Assist the ANH management with projects, surveys, reports and various tasks as required. Keep up to date with current national and international feed regulations and pertinent to dsm-firmenich business.
- Keep up to date with formulation techniques, technical literature and new raw materials addition feasibility into feed additive for new business opportunity through attending presentations/seminars/trainings on new materials and dsm-firmenich products.
We bring
- A rich history and a promising future of bold scientific innovation and passionate creation with our customers.
- The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose.
- A flexible work environment that empowers people to take accountability for their work and own the outcome.
- A firm belief that working together with our customers is the key to achieving great thing.
- A supportive environment where you’re empowered to grow and share your ideas.
- A dynamic work environment with many challenges.
You bring
- Bachelor’s degree in animal nutrition or science or related field.
- Minimum 5 years’ experience in the Vietnam animal stockfeed, animal production, feed additive or premix industry in Vietnam, preferably in a technical or marketing role.
- Sound technical and practical understanding of animal nutrition and feed formulation across various species. Familiarity with ISO, HACCP, GMP or FAMI-QS quality systems.
- Strong attention to detail and problem-solving skills along with marketing skills required to form strong customer relationships. A self-driven individual that is goal-focused, whilst able to collaborate in a team and enjoys face-to-face customer interaction.
- Business level proficiency in English and Vietnamese is required to work with internal and external stakeholders.
- Intermediate to advanced experience with Microsoft Suite Products.
Equal opportunities commitment
dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there’s a place for everyone with us.
dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.
About dsm-firmenich
As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.
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