Manager Delivery Excellence

Manager Delivery Excellence
Location: Barcelona

Join us as a Delivery Excellence Manager in Barcelona and be part of a global transformation journey within Procurement Excellence.
Lead end-to-end process improvements, digital innovation, and strategic SSO partnerships that drive real business impact. If you thrive in agile environments, love solving complex problems, and want to shape the future of procurement services, this role is for you.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

Impact on strategy & contribution :

The role of the Delivery Excellence Manager:

1.    Manages and leads relationships with the SSO and key stakeholders across multiple end-to-end service scopes. This includes supporting the dsm-Firmenich SSO in expanding its scope and enhancing performance, while effectively managing demand within the procurement organization

Main responsibilities include:

•    Independently leads several processes E2E centralization, ensuring the service scope is integrated as per the project plan (on time, on budget and on quality) and according to the Delivery Excellence standards.
•    Leads to the process design/ improvement. Validates the process solution. 
•    Drives the procurement SSO demand pipeline management for specific service scope E2E, evaluates, and prioritize as per business needs.
•    Define process performance metrics and supports implementation. Monitors operational performance.
•    Contributes to validate the process documentation and process maps as per taxonomy and documentation standards.
•    Ensure continuous dialogue with process stakeholders, business functions and SSO functional owners

2.    The Delivery Excellence Manager role leads and manages the global project portfolio for various end-to-end service processes by: 

•    Collaborating with/support business teams to identify, develop and execute continuous improvements and digital opportunities for the SSO services they receive
•    Represents Procurement Excellence building a strong relationship and trusting partnership with all functions to ensure alignment and enabling the improvements and project initiatives execution
•    Leads/support the adoption of latest processes and solutions to drive process compliance and efficiency by leveraging Innovation solutions and AI implementation
•    Acts as a PMO and leads global projects for the procurement organization

We bring:

• Opportunity to work in an international organization with colleagues coming from all over the world
• Diverse, continued internal growth and career opportunities.
• Empowerment to make meaningful contributions while upholding ethical standards.
• Responsibility and accountability in living company values and driving sustainable solutions.
• Supportive environment where individuals are empowered to progress and contribute to meaningful change.

You bring

•    Tertiary qualifications, from the areas of Business administration /Commerce/Engineering/Supply chain
•    In-depth knowledge of and experience with S2P policies, processes, and solutions in SAP
•    Experience in project management and agile ways of working. 
•    Good ability to assess business needs and able to translate them in value creation 
•    The ideal candidate has the following competencies and skills
•    PMO skills, with a knack of analytics, numbers and digital savviness
•    Strategic thinking, solution-oriented with excellent analytical and planning skills
•    Pragmatic, hands-on mentality with high resilience and ability to zoom-in and out (details vs. big picture)
•    Can do mentality, excellent communication, stakeholder management and influencing skills 
•    A team player with focus on value delivery, ability to cope with ambiguity, manage conflicts, work fast in a changing environment 
•    Fluent written and spoken English. Additionally, language knowledge is an asset
•    Proven experience working with SSO

About dsm-firmenich

 
 At dsm-firmenich, we don’t just meet expectations – we go beyond them. 
Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.
 From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.
 
 And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future. 
Because real progress only happens when we go beyond, together.
 
 

Inclusion, belonging and equal opportunity statement
 

 At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.
 
We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.
 
We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you.
 
And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.
 
 

Agency statement 

 
We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.