Manager, Isando Quality and Compliance
Job Title: Manager, Isando Quality and Compliance
City: Isando
Work location: Onsite
The Quality & Compliance Manager defines the level of compliance to applicable external and internal quality related regulations like eg. ISO9001, ISO 22000, FAMI-QS, HACCP, GMP+, QS, customer, or dsm-firmenich requirements. He/she ensures that these SOPs are trained, understood, and followed.
Furthermore, he/she shall take all actions to prevent financial, image or reputational damage to the ANH business. This position is the face to the customers to demonstrate dsm-firmenich as a reliable supplier and “the first choice “.
At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.
Your key responsibilities
- Management of Quality and Feed Safety System ensuring compliance to ANH applicable requirements and local regulations and maintenance of applicable certifications
- Feed Safety-HACCP team leader
- Responsible to define the multi-year Q-targets together with the site management team based on ANH Regional and Global inputs
- Define Site Quality Plan following Global Quality Plan
- Lead and execute when applicable the Quality control related activities ensuring adherence to Global QC Standards and global KPI’s
- Oversee the inspection of the raw materials and final product quality and release in accordance with internal and external requirements and applicable regulations
- Ensure adherence to ANH Global KPI and targets and establish as needed site KPI metrics to drive Quality performance, which includes translating regulations from certification scheme into local procedures.
- Responsible for Site Quality Management System and local Document Management System
- Supplier Quality Management - suppliers’ qualifications, producers’ qualifications, and raw materials’ qualifications.
- Audit management (local business process owner), which includes internal audit planning, execution, reporting and coordination of customer / authority audits (end to end)
- Lead quality related investigations for incidents like deviations or nonconformities and drive CAPA management (local business process owner)
- Management of Change (local business process owner) and other processes related to requirements.
- Management of Customer Complaints including investigation of internal, supplier, and external quality complaints
- Lead recall activities
- Develop and maintain the Site Quality Training Program
- Collaborates with Commercial Organization on Quality support required for customers.
- Contribute to Cross functional projects (including DICI)
- Management of Site Quality budget and resource allocation
- Responsible when applicable for people management and staff on-boarding
We bring
- The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose.
- A flexible work environment that empowers people to take accountability for their work and own the outcome.
- Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity.
- A firm belief that working together with our customers is the key to achieving great things.
- An eagerness to be one team and learn from each other to bring progress to life and create a better future.
- A space to grow, welcoming change by encouraging and supporting curiosity and an open mindset; bringing new ideas and implement new ways of working.
You bring
- Academic background, preferably in chemistry, Veterinary sciences, Biology, Chemical engineering, or equivalent education.
- Intimate knowledge and experience in Quality Management Systems; Assessment and implementation of Quality System (SHE/ Security/ISO 9001/GMP/HACCP)
- Desirable knowledge in powder technology, premix or feed compounding preferred.
- Ability to document efficiently and structured.
- Proficient in MS Office
- Good command of English and local language is required.
- Good communicator with good presentation skills. (remote and face-to-face situations)
- Highly developed conceptual and analytical skills, good listening and observing.
- Experience in Quality Management tools such as SAP, Trackwise is preferred.
- Experience in problem solving and decision making on quality and technical issues.
- Ability to work in multidisciplinary teams
The application process
Interested in this position? Please apply on-line by uploading your resume in English via our career portal.
Equal opportunities commitment
dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there’s a place for everyone with us.
dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.
About dsm-firmenich
As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.