Lead Specialist GES Q2C AR and Cash App • GES Finance

Job Title: Lead Specialist, GES Q2C (AR & Cash Application)

Location: Hyderabad, India

The Lead Specialist – GES Q2C AR & Cash Application plays a critical role in ensuring accurate and timely application of customer payments across global markets. The position supports strong cash flow management by minimizing unapplied cash, resolving complex payment discrepancies, and driving process excellence through continuous improvement and cross‑functional collaboration with Finance, AR, Credit, and Customer Service teams.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

Ensure timely and accurate application of customer payments across multiple modes (ACH, wire, lockbox, cheques, credit cards).
Investigate and resolve payment discrepancies including short payments, overpayments, deductions, and unapplied cash.
Act as the escalation point for complex cash application issues across regions and business units.
Drive process excellence by identifying root causes, implementing corrective actions, and enabling automation or standardization.
Perform daily bank reconciliations and support clean AR balances and month‑end closure activities.
Guide, train, and mentor associate analysts while ensuring SLA adherence and strong stakeholder communication.

We Bring

A purpose-led, performance-driven work environment.
Opportunities to lead complex workplace operations and projects.
A collaborative culture that values innovation and operational excellence.
Career growth across functions, sites, and global teams.
Continuous learning and development through structured programs.
An inclusive, supportive workplace that encourages new ideas.

You bring

Strong experience in Order‑to‑Cash (Q2C) with specific expertise in Accounts Receivable and Cash Application.
Solid financial and accounting knowledge including reconciliations, AR ageing analysis, and variance analysis.
Hands‑on experience working with SAP in AR/Cash Application modules.
Proven analytical and problem‑solving skills with the ability to manage complex, multi‑market cash application scenarios.
Strong stakeholder management skills with experience collaborating across Credit, Collections, Billing, Treasury, and Finance teams.
Educational background in B. Com (mandatory); MBA in Finance preferred.

About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere. And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future. Because real progress only happens when we go beyond, together.

Our application process

Interested in this position? Please apply online by uploading your resume in English via our career portal (www.dsm-firmenich.com/careers). For further information, please contact Teena Khan Talent Acquisition Business Partner (Teena.khan@dsm-firmenich.com).

Inclusion, belonging and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve. We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm-firmenich. We’re not accepting agency submissions or proposals involving fees or commissions for this role.