Lead Specialist - Credit Management contractor

Lead Specialist - Credit Management -Contractor

Shanghai,China

Strong competition and complexity of industry environment as well as customer bases, need deeply involve into the business. Different target and position between sales and credit management, which calls a mutual understanding on balancing the sales expansion and risk control.Managing tight timelines for required date and ensuring accuracy and completeness.Working with a sense of responsibly, risk awareness and proactive communication attitude.

Your Key Responsibialities

1. Responsible for monitoring and maintaining assigned accounts - Customer calls/emails, outstanding payment reconciliations and constantly follow up with customers by using collection tool ；responsible for Overdue report
2. Analyze all overdue invoices, review bad debt provision with team lead to manage collection risk effectively
3. Accountable for reducing delinquency for assigned accounts
4. Ensures follow all protocols, laws and regulations to collect payments efficiently. Such as Work with internal legal department to find solution for debt recovery
5. Establish and maintain effective and cooperative working relationships with sales and customers
6. Execute and adhere to credit control procedure；evaluate customer’s credit worthiness；perform other assigned tasks and duties necessary to support the Credit & Collection Team

We Bring

1. Empowerment to make meaningful contributions while upholding ethical standards.
2. Recognition and celebration of your efforts and accomplishments.
3. Opportunities for growth and advancement for those who embrace innovation and take initiative.
4. Collaboration with experts in health, nutrition, and beauty to drive progress.
5. Customer-first approach, working with world-renowned brands to turn ideas into impactful solutions.
6. Responsibility and accountability in living company values and driving sustainable solutions.

You Bring

1. Minimum 5 years working experience, preferably in multinational companies.
2. Experience in Credit Control and financial shared service team preferred.
3. Knowledge of Accounts Receivable, collections procedures.
4. Fluent English and Chinese. 

About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them. 
Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.
From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future. 

Because real progress only happens when we go beyond, together.

Inclusion, belonging and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.