Lead Expert, Digital Quality Management

Job Title: Lead Expert, Digital Quality Management.

City, Country: Barcelona, Spain or Hyderabad, India.

At dsm-firmenich, we seek for a highly skilled and experienced Lead Expert, Digital Quality Management to join our team.

As a Lead Expert, Digital Quality Management, you’ll be at the heart of delivering transformative digital solutions that elevate Quality Management across the organization and drive real business impact. In this pivotal role, you will partner with Product Manager, other functional experts and business stakeholders to co-create the strategic solutioning and innovation of digital Quality Management products—ensuring every initiative aligns with and accelerates business strategic outcomes. Your functional Quality Management knowledge, coupled with experience in digital QA/QC and LIMS systems, will enable data-driven decision-making, high-quality and streamlined operations, as well as compliant (GxP) digital environments.

If you're passionate about digital innovation and transformation, thrive in collaborative environments, and feel inspired by turning strategy into reality—this is your opportunity to shape the future through technology.

Your key responsibilities

Value Delivery & Outcome Alignment:

Collaborate with stakeholders to analyze user requirements and translate them to functional specifications and technical business impact. Execute on digital quality backlog of enhancements as well as on the Quality Roadmap ensuring that digital quality products (e.g, QMS, LIMS etc.) deliver measurable value and are tightly aligned with long-term business goals and digital transformation priorities.

Quality Assurance & Testing:

Define and execute test cases, manage user acceptance testing (UAT), and ensure system usability, reliability, and performance.

Compliance & Standards:

Ensure digital solutions adhere to GxP, data privacy, and security standards.

System Administration & Support:

Configure and maintain quality-focused business applications (e.g., QMS, LIMS etc.) and provide support for troubleshooting.

Process Improvement:

Proactively collaborate with the business stakeholders to analyse and optimize business processes, promoting architectural consistency and reducing technical debt.

Documentation & Training:

Create, update, and maintain detailed documentation, including user manuals, SOPs, and system design specifications.

Stakeholder Engagement & Communication:

Act as the central point of contact for product-related communication, managing expectations and fostering transparency across all levels of the organization.

Continuous Improvement & Innovation:

Monitor product performance, gather user feedback, and identify opportunities for innovation and continuous improvement to keep the product relevant and competitive.

We Offer

Work in very close proximity to our business in a global and intercultural environment.
Progress to life. By being in D&T department you will shape the future through digital and innovative solutions.
High challenger career and big opportunities to work with innovative technologies but more importantly to apply technologies to drive tangible business value
A flexible work environment that empowers people to take accountability for their work and own the outcome.
Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity.
An eagerness to be one team and learn from each other to bring progress to life and create a better future.
Competitive salary and benefits package.

You bring

8+ years of working experience in delivering solutions on Digital Quality Control (QC) systems and tools.
Strong functional knowledge of and experience in Quality Management systems and business processes (batch mgmt., inspections, auditing, suppliers’ qualifications, CAPA/Non-Conformance etc.) and their optimization.
Skills and experience in digital solutioning for Quality Management and specifications, configurations and data migrations (including SAP ECC and S/4Hana).
Successful implementation of comprehensive Quality Management Systems (QMS) e.g. Arena, Veeva, Trackwise Digital etc. as well as LIMS digital solutions e.g. Sample Manager, Labware.
Good understanding of integrations with other systems and tools (e.g. CDS, various SAP modules etc.) as well as dependencies on processes (e.g. Procurement, SHE and Compliance). Experience in working in Agile environments.
Strong intangible capabilities in the areas of:

Problem Solving, Strategic & Critical Thinking: Structured decomposition of problems, trade-off analysis, and forward-looking risk/opportunity identification.
Storytelling & Influence: Crafting compelling narratives backed by data, tailored to diverse audiences.
Political Savviness: Navigating organizational dynamics and stakeholder motivations.
Relationship Building: Establishing trust, credibility, and managing conflict effectively. Leading through influence.
Drive & Resilience: Self-motivation, continuous learning, and adaptability.

Excellent communication skills in English, interpersonal skills, proactive mindset as well as transparency.
Ability to work independently and as part of a team.
Flexibility regarding mobility and traveling.

About dsm-firmenich:

At dsm-firmenich, we don’t just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.

Because real progress only happens when we go beyond, together.

Our application process:

Interested in this position? Please apply on-line by uploading your resume in English via our career portal (www. dsm-firmenich.com/careers).

For further information, please contact Mimi Phommachak (Recruiter) at mimi.phommachak@dsm-firmenich.com

Inclusion, belonging and equal opportunity statement:

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.