Key Account Management Team Lead (Animal Nutrition)

Job title – Key Account Management Lead

Location – Binh Duong, Vietnam

This position is responsible for owning and growing one of the company’s most strategic key accounts while leading and developing a team of Key Account Managers. The role focuses on building and sustaining long-term, executive-level partnerships with the company’s most valuable clients to maximize client satisfaction, retention, and revenue growth. Acting as a strategic advisor and primary point of contact for assigned key accounts, the role ensures a deep understanding of client objectives, identifies and secures new and existing business opportunities, and drives achievement of company targets. In parallel, the position provides leadership, guidance, and oversight to the Key Account Management team, aligning account strategies, coordinating cross-functional teams, and ensuring consistent, high-value delivery across all key accounts.

Your Key Responsibilities:

Strategic Key Account Ownership:

Own full commercial and strategic responsibility for one of the company’s most critical key accounts;
Develop and execute long-term account strategies aligned with client objectives and company goals;
Manage complex, multi-stakeholder client environments and build and maintain strong, long-term relationships with senior client stakeholders
Drive account growth through expansion, upsell, cross-sell, and new opportunity identification

Key Account Team Leadership & Management:

Lead, coach, and develop a team of Key Account Managers
Set clear objectives, performance expectations, and development plans for team members
Ensure consistent account management standards, best practices, and governance across all key accounts
Foster collaboration, accountability, and high performance within the team

Revenue & Margin Growth & Commercial Performance:

Deliver revenue, margin, and growth targets across owned and managed key accounts
Identify, develop, and close new business opportunities within existing clients
Oversee forecasting, CRM pipeline management, and risk mitigation
Ensure commercial discipline and value-based selling across the team

We Offer:

Unique career paths across animal, nutrition and health – explore what drives you and get the support to make it happen.
A chance to impact millions of consumers every day – sustainability embedded in all we do.
A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next.
Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership.
A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on.
A community where your voice matters – it is essential to serve our customers well.

You Bring:

Master degree in animal nutrition, animal science, Veterinary science, Agribusiness or related field.
Minimum 8 years’ experience in animal nutrition, animal health, animal production, farm management, feed additive in Vietnam.
Proven experience leading, coaching, and developing a team of Key Account Managers or sales professionals
Track record of building high-performing teams that consistently achieve or exceed commercial targets
Sound technical and practical understanding of animal nutrition, feed formulation and animal health status across various species. Swine/Poultry Expertise will be preferred.
Strong attention to detail and problem-solving skills along with marketing skills required to form strong customer relationships.
A self-driven individual that is goal-focused, whilst able to collaborate in a team and enjoys face-to-face customer interaction. Have a pro-active growth mindset, attitude and behaviour.
Strong communication, feedback, and conflict-resolution skills
Willingness to travel frequently across the country.
Strong negotiation, planning, and presentation skills.

About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.

Because real progress only happens when we go beyond, together.

Inclusion, belonging and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.