Global Key Account Manager Aroma (f/m/d)

The Global Key Account Manager Aroma (f/m/d) is responsible for managing and growing both Global and selected Regional Key Accounts. The role focuses on strengthening client relationships, driving revenue growth, ensuring customer satisfaction, and acting as the primary commercial point of contact between the company and its strategic customers and distributors.

Your key responsibilities:

Own and develop designated global and selected regional key accounts, ensuring customer needs, market dynamics, and revenue opportunities are fully understood and translated into measurable commercial results.
Execute the Aromas commercial strategy by aligning global and regional customer activities with strategic objectives, sales growth targets, and margin expectations.
Identify and drive growth opportunities across olfactive ingredients, intermediates, and potential new molecules, services, or improved ways of working.
Navigate a complex commercial and stakeholder environment, managing diverse decision‑makers, contract structures, and regional regulatory requirements across multiple regions.
Maintain daily engagement with global, regional customers and distributors, building strong relationships to deliver consistent sales performance and margin improvement.
Collaborate closely with internal stakeholders and report to the Global Sales Director Aroma, ensuring effective execution, governance, and delivery against Aroma strategy and targets.

We offer:

Empowerment to make meaningful contributions while upholding ethical standards.
Opportunities for growth and advancement for those who embrace innovation and take initiative.
Dedication to creating better futures for customers, communities, people, and the planet.
Supportive environment where individuals are empowered to progress and contribute to meaningful change.

You bring:

Master of Science in business administration, life science discipline or equivalent
Excellent communication skills in English (French and German is a plus)
Strong ability to structure and balance multiple stakeholders and priorities
Intellectual curiosity and acumen for customer relationship management
Minimum of 7 years’ experience in a Commercial role, ideally in the F&F space
Broad experience in stakeholder management; being able to reconcile conflicting goals (sales, inventory) with the best overall outcome for the company
Availability for international travel of approximately 20–30%, depending on business needs and key account requirements.

About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.

Because real progress only happens when we go beyond, together.

Inclusion, belonging and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.