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Job ID:  75421
Date:  May 30, 2025
Company Facility
Job function:  Manufacturing
Experience level:  Experienced Hire
Business:  Digital Business and Engineering

Expert - D&T Plant & Automation

Expert – Plant & Automation

Zhangjiagang, China

Hybrid / On-Site (Majority) / Remote (When feasible)

Band: H

 

The candidate will bring a motivating, energetic, and self-driving personality toward the ongoing support and transformation of the Zhangjiagang factory facility, as well as possible remote support of some other China sites.  Highly effective IT Business Partnering and customer service management will be key in identifying, scoping, and planning of transformational solutions and upgrades for the site(s).  The ability to manage & traverse an evolving Matrixed organization will be essential.

 

At dsm-firmenich people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace.

 

 

Your key responsibilities

  • Provide support for defined factory solutions, ensure SLAs are met, relevant site Knowledge Base articles are up to date, support of quarterly IT patching & SAP release weekends, off-hour escalation support (when/if needed).
  • Serve as primary local IS Plant contact for all regional, affiliate & domain level matters.
  • Manage the D&T & IT/OT Factory project portfolios by shaping & capturing demands aligned with business stakeholders and priorities.
  • Collaborate with other global P&A team members on maturing and delivering solution standards and technical expertise across the common solutions & services at sites.
  • Ensure that the ITIL standards around definition and management of IT/OT assets are maintained and that Asset inventories are up to date for your site(s).
  • Contribute to the definition and enforcement of IS architectural standards (software, infrastructure) together with Engineering, IT Security & Infrastructure.
  • Provide functional knowledge to support business objectives (technology watch, best practices) pertaining to your factories, propose and document value-added IT solutions.  Anticipates problems and develops thoughtful & creative solutions.
  • Contribute and be an innovation partner to other IT and business teams with respect to Industry 4.0 and other digital initiatives.

 

 

We bring

 

  • The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose.
  • A flexible work environment that empowers people to take accountability for their work and own the outcome.
  • Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity.
  • A firm belief that working together with our customers is the key to achieving great things.
  • An eagerness to be one team and learn from each other to bring progress to life and create a better future.
  • We offer competitive pay, career growth opportunities, and outstanding benefit programs.

 

You bring

  • 2+ yrs of experience in IT with exposure to the factory OT environment.
  • 2+ yrs experience around manufacturing in a process/batch or relevant industry sector.
  • 2+ yrs Experience in IT/OT Support/Run operation as well as Project Management and managing/delivering in a matrixed environment.
  • Preferred experience with several completed IT/OT factory projects requiring sound technical understanding. Knowledge of MES, Warehousing and DCS a plus.
  • Potential to grow in role and assume more complex roles as part of career plan.
  • Good English languages skills required.

 

 

 

 

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