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Job ID:  80701
Date:  Apr 1, 2026
Job function:  Supply Chain Management
Experience level:  Experienced Hire
Business:  Global Logistics & Network Solutions

Expert, GSC Import & Export

Job Title-Expert, GSC Import & Export

Location: Mumbai

At dsm-firmenich we strive to achieve a world where you don’t have to choose between taste, texture, or health - and can enjoy it all. Our innovative ingredients, expertise, and solutions bridge the gap between the delicious, the nutritious, and the sustainable. 

In this role ensure seamless import operations, secure compliance, and elevate customer satisfaction across our global supply chain. In this role, you will collaborate with internal stakeholders, external partners, and service providers to deliver efficient, high‑quality, and compliant logistics performance.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

 

Your Key Responsibilities

 

  • Ensure timely, right-first-time customs clearance of inbound shipments while proactively communicating status, risks, and mitigation plans.
  • Perform accurate SAP Goods Receipt postings to support material availability and customer satisfaction.
  • Maintain compliance by ensuring Customs Brokers and Transport Service Providers meet quality, safety, and business standards.
  • Develop, monitor, and enforce SLAs with logistics partners while aligning stakeholders on operational priorities.
  • Manage logistics reporting, KPIs, SOPs, and continuous improvement initiatives for service, efficiency, and cost optimization.
  • Coordinate inbound shipments, resolve operational issues, handle escalations, and ensure timely invoice processing and reconciliations.

 

We Bring

 

  • A global, diverse, and inclusive working environment.
  • Opportunities to grow in a highly dynamic and multicultural organization.
  • A fair, competitive, and market-aligned compensation package.

 

You Bring

  • Bachelor’s Degree with an MBA in Shipping, Supply Chain, or Logistics.
  • 5–9 years of experience in international or cross-border logistics.Professional certification in Dangerous Goods regulations (IATA, IMDG) preferred.
  • Strong knowledge of international logistics processes and Incoterms; experience with Letters of Credit is an advantage.
  • Working knowledge of SAP Shipping & Transportation module along with proficiency in Microsoft Office (Excel/VBA preferred).
  • Excellent written and verbal communication skills in English;
  • Certification in Supply Chain Management or Import-Export operations preferred.

 

About dsm-firmenich:

 

At dsm-firmenich, we don’t just meet expectations – we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere. And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future. Because real progress only happens when we go beyond, together.

 

Our application process:

Interested in this position? Please apply on-line by uploading your resume in English via our career portal (www. dsm-firmenich.com/careers).For further information, please contact Kanika Maloo, Talent Acquisition Partner (kanika.maloo@dsm-firmenich.com).

 

Inclusion, belonging and equal opportunity statement:

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve. We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

 

Agency statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.

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