Consumer and Sensory Insights Manager - Health, Nutrition & Care (HNC)

Join dsm-firmenich as Consumer and Sensory Insights (CSI) Manager and play a pivotal role in shaping the success of our solutions. By uncovering what truly drives taste perception—across bitterness modulation, mouthfeel engineering, trigeminal responses, and flavor cues linked to perceived efficacy—you will help design products that resonate emotionally and sensorially with patients and consumers. Your insights will enable the creation of nutritional solutions that are not only effective, but genuinely enjoyable, boosting satisfaction, encouraging adherence, and building positive, lasting experiences with every use.

Your key responsibilities

Lead and advance the Consumer & Sensory Insights (CSI) capability across Health, Nutrition & Care segments (Pharma, Dietary Supplements, Medical Nutrition, Early Life Nutrition), ensuring excellence in Pharma sensory panel management, tasting protocols, and support for strategic innovation and key customer opportunities across regions
Design, execute, and analyse end‑to‑end sensory and consumer studies using appropriate CSI methodologies, statistical models, and impactful visualizations to deliver robust, decision‑ready insights.
Translate insights into clear, actionable recommendations for flavourists, scientists, application teams, marketing, and business development to optimise taste, enhance palatability, and drive winning product experiences
Collaborate closely with business teams and engage directly with HNC customers to co‑create insight‑driven projects and build compelling, story‑led narratives that support commercial success
Champion the voice of the patient/consumer by embedding sensory and consumer insights into segment strategies, innovation pipelines, and key commercial initiatives across the HNC categories
Continuously strengthen CSI tools, methods, and networks by building productive relationships with global and regional CSI colleagues, HNC Taste teams, Innovation, TTH- Taste counterparts, academic partners, and client insight agencies

We offer

A chance to become part of an experienced team who is growing and embracing innovation and new approaches and who strongly values scientific and consumer-centric research and insights.
A global and diverse working environment in a highly dynamic, diverse and multicultural company with a strong values and a genuinely caring corporate culture
To be a part of a purpose driven company with the ambition to bring progress to life through Taste and Nutrition leadership in heath segments
Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership

You bring

Science Degree in Sensory, Consumer or Market Research, or a related discipline combining physical sciences with psychology or sociology
7–10+ years of experience in Consumer or Sensory roles within industrial environments such as Health, Nutrition, Pharma, or Medical Nutrition, including interaction with external Consumer and Sensory research agencies
Expertise in a broad range of Consumer and Sensory Research methods, including Standard Sensory Methods (DA, DISCRIM), Advanced Sensory Methods (FCP, Napping), Consumer Product & Concept Testing (CLT, HUT), Qualitative Research, and advanced techniques such as Drivers of Liking, Conjoint, Turf, and DoE
Strong statistical knowledge applied to sensory and consumer testing, with proficiency in key software tools such as FIZZ, XLSTAT, and SensoMineR
Demonstrated project management, collaboration, solution-oriented mindset, and strong communication skills
Global research experience and career perspective are essential

About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.

Because real progress only happens when we go beyond, together.

Our application process

Interested in this position? Please apply on-line by uploading your resume in English via our career portal. https://careers.dsm-firmenich.com/en/careers.html

Inclusion, belonging and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.