Digital Business Analyst
Job title – Digital Business Analyst
Location – Maastricht, the Netherlands
Job model – Hybrid
We are looking for a motivated:
Digital Business Analyst
Join our team as a Digital Business Analyst and play a key role in shaping data-driven strategies by analyzing commercial performance, customer behavior, and digital workflows. You'll collaborate across teams Digital & Tech, Finance, Marketing, and Sales to optimize customer journeys and support CRM initiatives through insightful reporting, dashboard creation, and process documentation. If you're passionate about data, digital tools, and creating impact through smarter business decisions, this is your opportunity to drive real change.
At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion
is a shared responsibility woven into our daily work, benefiting our People,
Customers & Communities and driving business value. Equal access to opportunities
is a given, belonging is a shared feeling, authenticity is celebrated.
Key Responsibilities
- Contribute to change initiatives by helping prepare user guides, and training materials, and supporting the rollout of digital tools;
- Identify inefficiencies in current digital workflows and recommend automation or optimization opportunities;
- Document processes, findings, and recommendations in a clear and structured way;
- Conduct customer segmentation and behavioral analysis to support targeted CRM activities.
We bring
- Empowerment to make meaningful contributions while upholding ethical standards;
- Recognition and celebration of your efforts and accomplishments;
- Opportunities for growth and advancement for those who embrace innovation and take initiative;
- Collaboration with experts in health, nutrition, and beauty to drive progress;
- Customer-first approach, working with world-renowned brands to turn ideas into impactful solutions. Dedication to creating better futures for customers, communities, people, and the planet;
- Opportunity to build a career making a significant impact on billions of lives, with the freedom to shape your own path;
- Responsibility and accountability in living company values and driving sustainable solutions. Supportive environment where individuals are empowered to progress and contribute to meaningful change;
- Based on your experience we will offer you a base salary of € 46,541 to € 86,265 per year (including holiday allowance and 13th month) and extra benefits, such as 25 holiday days, a bonus, the option to buy more holiday days with a 6,11% my choice budget and much more.
You Bring
- A curious approach to problem-solving, fueling innovation by seeking new solutions and perspectives;
- A focus on impact, driving innovation and positive change through your creativity and expertise;
- A sense of ownership, delivering results that matter and contribute significantly to our success;
- Accountability to decision-making, ensuring alignment with our values and achieving positive outcomes;
- A spirit of initiative and drive for progress, contributing to our collective success as you are empowered to take ownership;
- A commitment to teamwork, fostering collaboration and respecting diverse perspectives.
The application process
Interested in this position? Please apply on-line by uploading your resume in English via our career portal. For further information, please contact Julita Straszak, Talent Acquisition Business Partner (julita.straszak@dsm-firmenich.com).
Equal Opportunities Commitment
dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate; there’s a place for everyone at dsm-firmenich.
dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.
As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.
www.dsm-firmenich.com
Agency Statement
Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.