Account Manager

Job Title: Account Manager - Baking, Confectionary & Ingredients Processing
Location: São Paulo - Brazil

The Account Manager will be responsible for driving business growth across South LATAM and Central America, managing and expanding key accounts within Bakery, Confectionery and Ingredients Processing. Acting as a strategic and consultative partner to customers, this role combines strong commercial leadership with technical expertise in ingredients such as enzymes, vitamins and hydrocolloids, focusing on long-term value creation, white space development and sustainable customer relationships.
At dsm-firmenich people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace.

Key Responsibilities

Develop, implement and own strategic account plans for South LATAM and Central America, translating business strategies into financial targets, profitability goals and actionable plans.
Manage and grow existing accounts while actively identifying and developing new business opportunities and white spaces across Bakery, Confectionery and Ingredients Processing.
Drive the execution of account plans through defined KPIs, monitoring performance and implementing corrective actions to ensure target achievement.
Build and maintain strong, multi-level relationships with commercial, technical and decision-making stakeholders within key accounts.
Lead commercial negotiations and contract management, ensuring compliance with company policies and timely closure of sales agreements.
Coordinate cross-functional teams to deliver customer projects, including technical support, innovation initiatives and after-sales activities.

We bring

Empowerment to make meaningful contributions while upholding ethical standards.
Recognition and celebration of your efforts and accomplishments.
Opportunities for growth and advancement for those who embrace innovation and take initiative.
Collaboration with experts in health, nutrition, and beauty to drive progress.
Customer-first approach, working with world-renowned brands to turn ideas into impactful solutions.
Opportunity to build a career making a significant impact on billions of lives, with the freedom to shape your own path."

You Bring:

Bachelor’s or Master’s degree in Food Science, Chemistry, Pharmacy or a related field.
Experience in technical or ingredient sales, preferably involving enzymes, vitamins and/or hydrocolloids.
Proven experience managing regional or LATAM accounts, with strong commercial and negotiation skills.
Solid understanding of Bakery, Confectionery and food processing applications, including customer and market dynamics.
Fluency in English and Spanish (written and verbal).
Willingness and availability to travel up to 40% across Latin America.

About dsm-firmenich:

At dsm-firmenich, we don’t just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.

Because real progress only happens when we go beyond, together."

Inclusion, belonging and equal opportunity statement:

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.