Account Manager HNC Taste

Account Manager Health, Nutrition & Care (HNC) Taste (Flavors)

US Based: East Coast/Mid-West

dsm-firmenich is a global science-based company active in health, nutrition, taste and beauty.  By connecting our unique competences, we are driving economic prosperity, environmental progress and social advances to create sustainable value for all stakeholders.  We deliver innovative solutions that nourish, protect and improve performance in global markets such as food and dietary supplements, personal care, feed, pharmaceuticals, medical devices.

We are now offering an exciting opportunity to join a global leader in human nutrition and health.  Reporting to the Senior Director Sales, HNC, your role will encompass both technical and commercial responsibilities within the specific region.

Key Responsibilities:

• Manage and develop a portfolio of customers, maintain and grow the sales in the NA continent region.
• Support legacy HNC account managers to cross sale Taste portfolio of legacy Firmenich.  
• Plan and budget demand for products and customers in collaboration with respective planning tools and functions
• Achieve KPI objectives – Topline Sales revenue, Gross Margin (GPx) and Specific innovation/synergy sales.
• Develop and implement sales plans and new projects for your region and capture & track respective customers actions in CRM/Atlas
• Share visit reports within 48 hours, client information and feedback, and when needed conduct post-mortem analysis.
• Drive proactivity and build a strong business potential - Maximize Vitality and secure strong pipeline and high conversion
• Complete briefing from clients, translate their needs into projects; brief creation and development teams – use brief templates. Validate and/or activate projects in Atlas.
• Drive projects towards the best possible solution for both the client and dsm-firmenich - attention to sense of urgency.
• Actively manage pricing of the customer/product portfolio in alignment with commercial management rules & guidelines.
• Work with the marketing organization to facilitate product launches, provide top notch service to achieve quick time-to-market with new products, concepts and co-design marketing campaigns to ensure successful launches.
• Monitor client satisfaction and initiate corrective action where needed.

We Bring:

• Opportunities for growth and advancement for those who embrace innovation and take initiative.
• Customer-first approach, working with world-renowned brands to turn ideas into impactful solutions.
• Supportive environment where individuals are empowered to progress and contribute to meaningful change.
• Recognition and celebration of your efforts and accomplishments.
• Collaboration with in-house industry experts and access to a world-class portfolio of core ingredients.
• Opportunity to take a proactive role in crafting the next generation of ingredient innovations.

You Bring:

• Bachelor’s degree or equivalent experience in science, technology or business related field.
• 5+ years of relevant commercial experience, technical knowledge and skills within the Nutrition/Flavors industry. 
• Knowledge of industry and markets, in-depth know how about products and applications and excellent communication skills.
• Proven track record of sales and working to key account management principles together with good organizational skills. 
• Experience with CRM/Atlas preferred.
• Ideal candidate will be located on the East Coast or Mid-West, USA.