Account Manager, B&C, P&B Japan
At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated
Your key responsibilities
• Achieve substantial sales and profitability growth both with existing and new product portfolio.
• Collaborate in the regional implementation of the global PCA Strategy as well as customer segmentation and contribute to the global sales budget and GPx target.
• Closely collaborate with Regional Technical Marketing and Global PCA Headquarter to ensure seamless customer support and internal information flow of opportunities and actions
• Manage effectively customer sales, projects and relationships to achieve the desired results within the budgeted costs.
• Lead negotiation of pricing agreements in accordance with company guidelines.
• Deliver convincing product presentations to customers.
• Manage and resolve customer complaints and ensure prompt resolution in line with the agreed service levels.
• Liaise closely with Regional Commercial Manager and Regional Sales Manager to define pricing and forecast sales accurately.
• Develop opportunity mapping at customers and take actions to increase profitability and/or share.
• Collaborate with Global Product Management to ensure supply and resolve issues.
• Support Global Key Account Managers to achieve global sales with top customers if appropriate.
• Closely monitor competition within the region to allow the organization to act promptly on shifts.
Equal Opportunities Commitment
dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.
dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.
Equal Opportunities Commitment
As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.