Account Manager, Animal Nutrition

Job title – Account Manager, Animal Nutrition

Location – Seoul, South Korea

The position is responsible for development and management of designated accounts including finished product and premix formulation and quotation, technical support, specific production management and liaison with operations staff regarding customer supply.

Your Key Responsibilities:

Managing Accounts
- Establish strong customer relationships, while developing commercial opportunities and value propositions.
- Develop and maintain account plans for assigned customers. Maintaining account plans and opportunity development through CRM.
- Setting sales forecasts and budget for assigned customers.
- Commercial Management and responsibility for customer quotations, pricing and submission of tenders.
- Coordinate premix formulation briefings, development and customer acceptance and approval. Responsible for filing of formulation and technical information/reports in accordance with existing quality system requirements.
- Co-operation and liaison with other DSM stakeholders, e.g.: Logistics, Customer Service, Credit Management to ensure prompt and optimal service to customers (processing of orders, deliveries, debt collections).
Market Knowledge and Insights Keep abreast of product and technical developments within the industry, e.g.: competitor product launches, product applications, etc. Attendance at Industry events may be required, involving stakeholder engagement with customers. Assist the ANH Management with projects, surveys, reports and various tasks as required. Keep up to date with current national and international feed regulations and pertinent to DSM business. Keep up to date with technical literature and new raw materials addition feasibility into premix for new business opportunity through attending presentations/seminars/trainings on new materials and DSM products.
Authorities: Will be responsible for preparing commercial pricing submissions to customers and Product application submissions in consultation with General Manager Korea. Responsibility for commercial decisions relating to pricing and product supply in consultation with General Manager.
Operational Responsibilities: Follow safe work practices and behaviour according to DSM Life Saving Rules. Report all incidents and injuries promptly and accurately to management. Provide direction as required to QA and production team to resolve customer complaints / NCRs.

We Offer:

Unique career paths across animal, nutrition and health – explore what drives you and get the support to make it happen.
A chance to impact millions of consumers every day – sustainability embedded in all we do.
A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next.
Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership.
A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on.
A community where your voice matters – it is essential to serve our customers well.

You Bring:

Tertiary qualification, i.e.: Bachelor’s degree in Animal Nutrition or Science or related field as a minimum.
Minimum 3 years’ experience in the Korean animal feed, animal production, feed additive in Korea, preferably in a technical or marketing role.
Sound technical and practical understanding of animal nutrition and feed formulation across various species.
Strong attention to detail and problem-solving skills along with marketing skills to required to form strong customer relationships.
A self-driven individual that is goal-focused, whilst able to collaborate in a team and enjoys face-to-face customer interaction.
Intermediate to advanced experience with Microsoft Suite Products.
Good communication skills to explain and convey ideas.
A confident approach to meeting regulations and reporting problems.
Good team working skills.
Familiarity with ISO, HACCP, GMP+ or FAMI-QS quality systems.
SAP experience preferred.

About dsm-firmenich

At dsm-firmenich, we don’t just meet expectations – we go beyond them.

Join our global team powered by science, creativity, and a shared purpose: to bring progress to life.

From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.

And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future.

Because real progress only happens when we go beyond, together.

Inclusion, belonging and equal opportunity statement

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.

We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.

And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.

Agency statement

We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.